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AdaptiveCX Feature Updates

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NEW FEATURE
a year ago

Adapt in Real Time with Built-in Interaction Events

You can now create events that detect when a visitor views, clicks, or closes a Wandz.ai Interaction—either a specific one or any interaction type. 

These events can then be used to build audiences and power more adaptive, personalized experiences.

Each event can combine multiple conditions, including:

  • Page-level triggers (e.g., URL visited, page title, section)
  • Clicks on any HTML element
  • Interaction-specific events (view, click, close)

Leverage user behavior to drive smarter segmentation and engagement.

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