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AdaptiveCX Feature Updates

Latest features and improvements from the AdaptiveCX team

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NEW FEATURE
5 days ago

AI-Powered Activation Comparison Is Live ๐Ÿš€

 Last time we introduced Activation Comparison — the ability to compare two interactions side-by-side and understand performance differences.

Now we’ve taken it a huge step forward.

The comparison is now fully AI-powered.

Instead of just showing differences, the system independently analyzes everything:
• campaign structure & setup
• audiences & targeting logic
• timing & exposure strategy
• creatives — images, text, and messaging
• and of course — performance results

It then highlights the most meaningful differences between the two activations, explains why one campaign outperforms the other, uncovers the success factors, and provides clear recommendations on how to improve the weaker one.

You can even continue the conversation — ask follow-up questions and move directly into optimization to achieve better outcomes.

This is a real step toward autonomous optimization.



Take Me There

Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATURE
2 weeks ago

More Granular Affinity-Based Audiences

Until now, audiences could be built based on whether a visitor had an affinity to a specific category.
Many of our customers asked to go one step further: not just if an affinity exists, but how strong it is.

You can now create audiences based on affinity thresholds — for example, visitors who showed affinity to Accessories more than 5 times, or below a defined level.
This unlocks far more precise segmentation and enables smarter, intent-driven actions across personalization, messaging, and optimization use cases.



Take Me There

Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATURE
2 weeks ago

Enriched Analytics for Events & Affinities

Until now, the full analytics view for events and affinities showed what portion of visitors across the site population were associated with a specific event or affinity.
You can now go deeper. In addition to coverage, analytics now surface how many times an event was detected and how frequently visitors were identified with a specific affinity.

This added depth provides a much clearer picture of visitor behavior, intent strength, and preference intensity - not just whether something happened, but how often it happened.
With this enrichment, teams can make better-informed decisions when defining audiences and activating personalization, leading to more accurate targeting and more effective adaptive experiences.



Take Me There

Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATURE
a month ago

Introducing Activation Comparison

This is a big one.
Until now, you had powerful tools to analyze the performance of a single activation with rich analytics and AI-generated insights.
Now, for the first time, you can directly compare any two Interactions side by side - performance and full configuration - to instantly understand what’s driving impact.

See how differences in audience, targeting logic, timing, and exposure translate into real results, and clearly spot why one activation outperforms another.

And this is just the beginning
Coming next is an AI-powered comparison that doesn’t just show differences - it explains them.
You’ll get clear reasoning behind performance gaps and actionable recommendations on how to improve weaker activations based on what’s already working.



Take Me There

Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATURE
a month ago

Navigating on Entity Dependencies

The Dependencies Graph makes it easy to understand how different entities in the platform are connected - for example,
seeing which events and affinities an audience is built from, and which activations are using that audience.
It’s a powerful way to verify that your data is being fully leveraged across the Wandz platform.

As we saw customers using this view on an ongoing basis, we’ve taken it a step further.
You can now navigate directly from one dependency to another, explore the dependencies of that newly selected entity,
and also jump straight to the entity itself to continue working with it.

This turns the graph from a static view into an interactive exploration and workflow tool.



Take Me There

Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATURE
a month ago

New Feature: JS Tag Pause via Platform Settings

You can now pause the Wandz JavaScript tag directly from the platform settings.
This lets you temporarily stop the tag from running without removing it from your site or changing your deployment-the tag remains in place but does not execute any logic.

This is useful when you need to troubleshoot unexpected site behavior, validate configuration or integration changes,
respond to external changes such as browser or third-party script updates, or perform operational or compliance reviews.

Once ready, the tag can be easily re-enabled to resume normal operation.



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Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATURE
2 months ago

New Activation - Adaptive Carousels โœจ

Introducing Adaptive Carousels - one of the fastest, highest-impact ways to make your journey adaptive. Wandz now automatically reshuffles items inside any carousel based on real-time, in-session affinities. No rules, no curation - just instant relevance for every visitor.

Here’s what makes it powerful:

  • 1:1 Real-Time Personalization
    Every visitor sees a dynamically re-ordered carousel reflecting their live behavior, intent, and affinities.

  • Works With Any Carousel
    Product rows, brand sliders, categories, editorial content, homepage modules - if it slides, it adapts.

  • Full Journey Coverage
    From homepage to PDP to editorial and content hubs - Adaptive Carousels elevate the full experience.

  • Immediate Business Impact
    Early adopters are already seeing strong lifts in engagement and conversion.

Want to hear case studies from brands using it today?
Reach out - the results speak for themselves.



Take Me There

Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATUREIMPROVEMENT
2 months ago

Adaptive Search โ€” Terms to Exclude or Promote ๐Ÿ”

Adaptive Search automatically surfaces the most relevant terms for every visitor using real-time affinities - no rules, no setup, fully adaptive.
But many teams asked for a bit more precision on top of the automation.

Starting today, you can:

  • Exclude specific terms you don’t want shown, even if they’re part of your Affinity taxonomy

  • Promote terms you want to prioritize when multiple affinities appear

  • Set smart defaults when visitor signal is still low

All directly inside the Adaptive Search wizard - 100% no-code.You now get the best of both worlds: the full power of adaptiveness plus the control to fine-tune whenever you need it.



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Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATURE
3 months ago

Full Analytics Page for Wandz Data Layers ๐Ÿ“Š

Many teams have asked for deeper visibility into the data layers that power Wandz - especially Affinities, Events, and Audiences.

With this release, you now have a dedicated Analytics Page for these layers, providing richer insight into who the users are that hold each affinity or trigger each event, and how these entities overlap and connect across your data.

You can explore relationships between audiences, identify cross-affinity patterns, and see how data points intersect - all directly in the platform.

When you want to dig deeper, the Generative Insights section lets you ask questions and instantly get AI-driven answers based on your data.

This new view helps teams better understand the structure and dynamics of their data, revealing new opportunities for more adaptive experiences.

Take Me There

Avatar of authorAdaptive CX Team ๐Ÿš€
NEW FEATURE
3 months ago

Full Analytics Page for Custom A/B Tests ๐Ÿงช

Custom A/B Tests have become a core part of how teams experiment across Wandz.
Until now, their performance was accessible but without a complete analytics layer.

This update adds a dedicated Analytics Page, giving full visibility into how tests perform, how variations compare, and how audiences respond.

You can now view the main performance metrics, analyze results by audience segments, and identify patterns over time - all in one place.

The layout and functionality are aligned with the analytics for Adaptive Interactions and Adaptive Search, creating a consistent experience across activation types.

This new page makes it easier to interpret test outcomes, understand what drives performance differences, and apply those insights to future experiments.

 


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Avatar of authorWandz.ai Team ๐Ÿš€